Privacy Policy

1. Introduction

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• —Personal Data. Voluntarily provided information such as your name, email address, and phone number when you fill out a contact or quote form.
• —Usage Data. Information automatically collected when you visit, including your IP address, browser type, pages visited, and the time and date of your visit.
• —Cookies. Small data files stored on your device that help us improve your experience. You can instruct your browser to refuse all cookies.

3. How We Use Your Information

We use the information we collect to:

• — Respond to your enquiries and provide quotes or service information.
• — Send administrative information such as confirmations and service updates.
• — Improve, operate, and maintain our website and services.
• — Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• — The right to access the personal data we hold about you.
• — The right to request correction of inaccurate data.
• — The right to request deletion of your data.
• — The right to object to or restrict processing of your data.
• — The right to data portability.

To exercise any of these rights, please contact us using the details below.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorised access. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of every website you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@mydemo.co.uk.